Peace of Mind Comes Standard with Every Purchase
At Electronics Remart, we believe buying refurbished shouldn’t mean compromising on reliability or customer care. That’s why every device we sell comes with a clear, customer-friendly warranty and return policy—designed to give you complete peace of mind.
Here’s exactly what you can expect.
✅ Warranty Coverage: We’ve Got You Covered
All eligible products come with a minimum 6-month warranty. Some devices may come with up to 12 months of coverage, depending on the model and offer.
What’s Covered:
- Hardware malfunctions (e.g., motherboard, RAM, SSD failure)
- Power and charging issues
- Display problems (e.g., dead pixels, screen flickering)
- Faulty ports or connectors
What’s Not Covered:
- Physical damage after delivery (drops, spills, cracks)
- Software tampering or third-party repairs
- Battery wear over time (beyond normal usage)
- Accessories like chargers and cables (unless defective at arrival)
If something goes wrong that falls under our warranty, we’ll repair it free, or replace the device with an equal or better model—at no extra cost.
🔁 Our Return Policy: Hassle-Free and Honest
Not completely satisfied? We offer a 7–14 day return window depending on the product category. You can return the device for a full refund or exchange, no questions asked.
Return Eligibility:
- Item must be returned in original condition
- Must include all original accessories and packaging
- Device must not have any new physical damage
How to Start a Return:
- 📩 Email our support team or use our website form
- 📦 Ship the item back using the provided return label
- 💳 Get your refund or exchange processed within 5–7 business days
No complicated forms. No restocking fees. Just a straightforward experience.
💬 Need Help? We’re Here for You
We’re proud of our responsive customer service team, ready to help you with:
- Warranty claims
- Troubleshooting issues
- Return/exchange assistance
📞 Call or Chat: Available 6 days a week
📧 Email Support: 24–48 hour response time
🚚 Free return shipping on verified warranty cases
🛡️ Why Our Customers Trust Us
- ✔️ Transparent, fair policies
- 🔧 Devices tested and certified by experts
- 🧾 Clear documentation and warranty details
- 💬 Real people to assist you at every step
