Policies

Terms of Sale

These terms of offer for sale ("Terms of Offer For Sale") between Electrons Remart http:///www.electronsremart.com (hereinafter referred as 'Seller/Seller's website') and the Buyers including online buyers and the Users of the Website ("You" or "Your" or "Yourself" or "User") describe, inter alia, the terms of offer for sale, sale, purchase of goods online through Seller's website ("online sale").

Please read the terms of offer for sale carefully before buying any products or availing any services from the seller online. Any purchase made by you online shall signify your acceptance of the terms of offer for sale and your agreement to be legally bound by the clauses of this Terms of Sale.

In addition to the foregoing, you shall also be bound by the terms of use of the website, terms of offer for sale issued by the Seller or additional terms of service/specification of product which are displayed with the selection of the product, if any ("additional terms") at the website or provided along with the product. If there is any conflict between the terms of offer for sale and the additional terms, the additional terms shall take precedence in relation to that sale.

IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, DO NOT ACCESS THE WEBSITE OR PLACE AN ORDER FOR ANY PURCHASE.

Business The Seller’s Website is a platform that facilitates the online sale of New products or Open box or unboxed or refurbished products, online purchase of Old or used mobiles or laptops and the services offered by the Seller including its affiliates/associates/service partners. The products are sold/purchased or the Services are offered to the Users through various modes. The Seller will be solely responsible to you for the products sold or purchased by you online through the Website. You acknowledge that the Seller has the right to change or discontinue any Service at any time, without notice. You further acknowledge that the Seller may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that the Seller makes to the Services or mode of providing services. You agree that the Seller shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Services.

Products The Seller makes available a variety of New products, Refurbished, Open-box, Used products any other products of trade (hereinafter referred as ‘the products’) at an agreed price to you through on –line sale or on their in-built software or on their website. Purchase of such products though any mode from the Seller will be subject to the Terms of Offer for Sale and such other additional terms, if any, as specified by the Seller. Seller offers Shipping for all the products intended to be sold online on the Website. However, the packaging of the product depends on the Category of the Products purchased by the Buyers. Terms of shipping or packaging will be governed by this Term of sale or the Seller’s policy, which may be changed by the Seller without any notice to you. All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands and subject to the Seller’s Warranty. However, in case any product is covered under the Seller’s warranty, it shall be specifically mentioned in the product details. We ensure that your order will be safely delivered at your place within promised timeline. However, the same is subject to certain unforeseeable situations and circumstances beyond our control. The Seller is liable for faults arising from products purchased or bought from the Seller only and not otherwise. You are requested to follow the procedure as laid down by the Seller for Replacement of the products.

Responsibility towards Products & Services You should take all responsibility for your own actions in buying the product or utilizing the services purchased by you and the Seller shall not be liable for any such action. You represent that you have the competency to or capacity to enter into and to form a binding legal contract with the Seller and are not a person barred by law from buying such product or availing services under the laws as applicable in India.

Pricing Information The Seller strives to provide you the best possible prices for all the products and services you buy or avail of from the Seller online. However, the Seller does not guarantee that the prices will be the lowest in the city, region or geographic region. Prices and availability are subject to change without prior notice or any consequential liability to you. While the Seller strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, the Seller may, at its discretion, either contact you for instructions or to cancel your order and notify you of such cancellation. The Seller will have the right to modify the price of the product or service. The Seller may contact you to obtain any further instructions in connection with the sale/purchase/cancellation transaction via e-mail address or on a Mobile number or any other contact details provided by you at the time of registration or cancel the order and notify you of such cancellation. If the Seller cancels the order after the payment has been processed, the said amount will be remitted to you to your bank account; details of which will be provided by you to the Seller.

Credit Card/Net Banking Details While making payment of purchase or in certain cases, specifically with regard to particular products/ services, you might be required to provide your credit card or debit card or Net Banking or online Banking details to the approved payment gateways. In this regard you agree to provide correct and accurate credit/ debit card/Net Banking details to the approved payment gateways for buying products or availing Services from the Seller or through the Seller’s website. You shall not use any credit/ debit card/Net banking account that is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card/Net banking account The information provided by you will not be utilized or shared with any third party unless circumstances demand, as more particularly mentioned in the Privacy Policy. You will be solely responsible for the security and confidentiality of your credit/ debit card/Net banking details. The Seller expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card/Net Banking account.

Delivery of the Product Your shipping address, pin code will be verified with the database of the Seller before you proceed to pay for your purchase. In case your order is not serviceable by our delivery/logistics partners or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our logistic/delivery partner’s deliverable area. In case there is any dispute regarding the shipment of the product or services for an area not covered by the Seller, in such a case, the Seller will not be responsible for the non-delivery of the product. In case you book multiple orders for the Products and Services in one transaction, the Seller would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics' issues and the order may be delivered step by step. If you purchase multiple Products in a single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship Products to different addresses, then you should book the orders separately based on the delivery addresses.

Terms of Use of Website

Your use of a website www.electronicsbazaar.com (hereinafter referred to as "the website") and services and tools are governed by the following terms and conditions. If you transact on the website, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with Electronsremart -- A unit of GNG Electronics Limited, a company incorporated under Companies Act, 1956 having its Corporate office at 520, Pearl Plaza, Opp. Andheri Railway Station, Andheri (W), Maharashtra - 400068 and these terms and conditions constitute binding obligations upon you.

For the purpose of these terms of use, wherever the context so requires, ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as a Registered User using the computer systems of Electronsremart.

When you use any of the services provided by our website in any manner or for any purpose, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve our rights, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your use of the website following the posting of changes will mean that you accept and agree to the changes. Compliance or agreement to the said Terms of Use grants you the privilege and rights to enter and use the Site.

Opening, accessing, browsing or otherwise using the website implies your concurrence and acceptance to all the terms and conditions including the revised terms and conditions as set out in this agreement and therefore, we request you to read this agreement carefully before initiating any action from this website.

A person who is competent to enter into a legally binding valid contract under the provisions of the Indian Contract Act, 1872 is authorized to use the Website or place an order to or conduct other connected activities through this website. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use or perform any transaction through the Website. However, they may enter into a contract with us only through Legal guardians who are registered as users on our Website. We reserve our rights to terminate your membership and refuse to provide you with access to our website if it is brought to our notice or if it is discovered that you are incompetent to contract.

If you use our website, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, old, incomplete, or not in accordance with the Terms of Use, we have the right to indefinitely suspend, terminate, or block access to your membership with us and refuse to provide you with access to the Website.

When you use our Website or send emails or other data, information, or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically or as and when required. We may communicate with you by email or by such other modes of communication, electronic or otherwise.

The Website contains materials, including but not limited to software, text, graphics, and images (hereinafter referred to as the “Content”). We may own the Content or portions of the Content may be made available to us through arrangements that we have entered into with third parties. Unauthorized use of the Content may result in violation of our copyright, trademark, and other rights under the appropriate Indian Legislature. You have no rights to the Content, and you will not use, copy or display the Content except as permitted under this Agreement. No use of the said contents is permissible without our prior written consent. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose.

The use or posting of any of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your right to access and/or use the Content and Site shall automatically be terminated and you shall immediately destroy any copies you have made of the Content. You agree not to: (a) take any action which imposes an unreasonable load on the website’s infrastructure; (b) use any device, software, or routine to interfere or attempt to interfere with the proper working of the website or any activity being conducted on the website; (c) attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the website; (d) delete or alter any material posted on the website by us or any other person or entity; or (e) frame or link to any of the materials or information available on the Site.

The trademarks, service marks, and logos of Electronsremart used and displayed on this Site or copyright subsisting in the said logos form part of our Intellectual Property Rights. Nothing on this Site or in this Agreement should be construed as assigning or granting, by implication, estoppel, or otherwise, any license or right to use any of our said Intellectual Property Rights without our prior written consent. The said Intellectual Property Rights shall not be used to disparage our or third-party’s products or services or to dilute our goodwill in the market. All goodwill generated from the use of any of such intellectual property rights shall inure to our benefit.

[The rest of the document remains unchanged, ensuring all instances of 'Electronics Bazaar' have been replaced with 'Electronsremart', and the address has been updated accordingly.]

Privacy Policy

We value the trust you have placed in Electronsremart (EM) and its affiliates/service partners and therefore we believe in keeping the highest standards for maintaining privacy of secured transactions and customer information. We follow the below-mentioned practices for gathering information and dissemination of the same, which policy is subject to change at any time without notice and therefore, the customers must review this policy periodically in order to be aware of any changes. EM & its website www.electronsremart.com ("Website") are committed to provide the privacy and follow all the essential steps to safeguard the sensitive personal data or information of user/customer shared by him during the registration/transaction with us. This is in compliance with the prevailing Information Technology Act, 2000 (hereinafter referred as the "IT Act") and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 made under the said Act.

Applicability of the Privacy Policy This Privacy Policy applies to www.electronsremart.com and its employees staff and team members who collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, sensitive personal data or information of users/customers. Personal Data or Information we collect about you, purpose of collection, storage and usage of such data or information, to whom such data or information may be disclosed / transferred and how we protect your privacy.

Collection of Personally Identifiable and Demographic Information: We collect personally identifiable and demographic information when you:

Create an account with EM or in the process of registration or during the course of any transaction or you place an order for purchase of the products to EM or on its website. You can browse some sections of our website without being a registered member but certain activities like placing an order do require registration, which requires the said Personal information. Use of our services including our website of Electronsremart. Request for quotes, support, information or access to our information including information related to products and services. Download content, software or a software update from our website; Subscribe to newsletters, promotional emails, alerts, updates or other materials etc. Register yourself for any contest, seminars, webinars or other contents or offers. Fill in the details for "Contact us" segment. "Personally Identifiable and Demographic Information" includes but not limited to; your full name including your First and Last name, password stored in an encrypted format, email addresses, mobile phone numbers and contact details, photographs, bank account, your home address, correspondence/communication address, ZIP/Postal code, demographic data like your age, gender, occupation, date of birth, education, address, your interest and preferences and opinions about our products/services or website, number of times you have visited/accessed to our website or any page of the website, items/products bought by you, loyalty points, notifications etc.

Reasonable Use of the collected Data/Information: We may use your personal or demographic data to send various offers to you based on your previous orders and your interests or to provide the services you request. We shall however provide you an option to opt-out; in a manner more particularly mentioned in clause 10 of this policy; to the extent we use your personal information to provide marketing services to you.

We may use your personal information to resolve disputes; troubleshoot problems; to help in promoting a safe service; collect dues owed; to measure consumer interest in our products and services, to inform you about online and offline offers, products, services, and updates; to customize your experience; to detect and protect us against error, fraud and other criminal activity; to enforce our terms and conditions; and as otherwise described to you at the time of collection.

Disclosure of transfer or sharing your Sensitive Personal Data: We will disclose or transfer your Personal or Demographic Data or Information in accordance with this Policy and as per the applicable legal requirements. Your Personal/Demographic Data or Information will be disclosed or transferred, as may be required from time to time, as follows:

Internal: (i) to/between/amongst Employees or team of Electronsremart responsible to process the data for business purpose. To a Third Party: including our affiliates/service partners/logistics partners/Call centers working closely with or for or on behalf of or hired by us for improvement or enhancement or development or expansion of our business which includes but not limited to making welcome calls to customers or obtaining opinions from customers about our services or reviewing performance etc. For Legal Requirements: including but not limited to government agencies, entities or as may be required under law and/or statutory authorities.

Security Practice, Storage of Sensitive Personal Data: We, including our affiliates/associates/service partners & our website have stringent security measures in place to protect your personal/demographic data or the loss, misuse and alteration of the same information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information comes under our possession, we adhere to the strict security guidelines to protect it against unauthorized access.

You can contact and complain in case of any discrepancies or grievances with regard to the processing of your sensitive personal data or information, please contact at 1800-266-0786 or write us on support@electronsremart.com.

Disclaimer

We value the trust you have placed in Electronsremart (EM) and its affiliates/service partners and therefore we believe in keeping the highest standards for maintaining privacy of secured transactions and customer information. We follow the below-mentioned practices for gathering information and dissemination of the same, which policy is subject to change at any time without notice and therefore, the customers must review this policy periodically in order to be aware of any changes. EM & its website www.electronsremart.com ("Website") are committed to provide the privacy and follow all the essential steps to safeguard the sensitive personal data or information of user/customer shared by him during the registration/transaction with us. This is in compliance with the prevailing Information Technology Act, 2000 (hereinafter referred as the "IT Act") and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 made under the said Act.

Applicability of the Privacy Policy This Privacy Policy applies to www.electronsremart.com and its employees staff and team members who collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, sensitive personal data or information of users/customers. Personal Data or Information we collect about you, purpose of collection, storage and usage of such data or information, to whom such data or information may be disclosed / transferred and how we protect your privacy.

Collection of Personally Identifiable and Demographic Information: We collect personally identifiable and demographic information when you:

Create an account with EM or in the process of registration or during the course of any transaction or you place an order for purchase of the products to EM or on its website. You can browse some sections of our website without being a registered member but certain activities like placing an order do require registration, which requires the said Personal information. Use of our services including our website of Electronsremart. Request for quotes, support, information or access to our information including information related to products and services. Download content, software or a software update from our website; Subscribe to newsletters, promotional emails, alerts, updates or other materials etc. Register yourself for any contest, seminars, webinars or other contents or offers. Fill in the details for "Contact us" segment. "Personally Identifiable and Demographic Information" includes but not limited to; your full name including your First and Last name, password stored in an encrypted format, email addresses, mobile phone numbers and contact details, photographs, bank account, your home address, correspondence/communication address, ZIP/Postal code, demographic data like your age, gender, occupation, date of birth, education, address, your interest and preferences and opinions about our products/services or website, number of times you have visited/accessed to our website or any page of the website, items/products bought by you, loyalty points, notifications etc.

Reasonable Use of the collected Data/Information: We may use your personal or demographic data to send various offers to you based on your previous orders and your interests or to provide the services you request. We shall however provide you an option to opt-out; in a manner more particularly mentioned in clause 10 of this policy; to the extent we use your personal information to provide marketing services to you.

We may use your personal information to resolve disputes; troubleshoot problems; to help in promoting a safe service; collect dues owed; to measure consumer interest in our products and services, to inform you about online and offline offers, products, services, and updates; to customize your experience; to detect and protect us against error, fraud and other criminal activity; to enforce our terms and conditions; and as otherwise described to you at the time of collection.

Disclosure of transfer or sharing your Sensitive Personal Data: We will disclose or transfer your Personal or Demographic Data or Information in accordance with this Policy and as per the applicable legal requirements. Your Personal/Demographic Data or Information will be disclosed or transferred, as may be required from time to time, as follows:

Internal: (i) to/between/amongst Employees or team of Electronsremart responsible to process the data for business purpose. To a Third Party: including our affiliates/service partners/logistics partners/Call centers working closely with or for or on behalf of or hired by us for improvement or enhancement or development or expansion of our business which includes but not limited to making welcome calls to customers or obtaining opinions from customers about our services or reviewing performance etc. For Legal Requirements: including but not limited to government agencies, entities or as may be required under law and/or statutory authorities.

Security Practice, Storage of Sensitive Personal Data: We, including our affiliates/associates/service partners & our website have stringent security measures in place to protect your personal/demographic data or the loss, misuse and alteration of the same information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information comes under our possession, we adhere to the strict security guidelines to protect it against unauthorized access.

You can contact and complain in case of any discrepancies or grievances with regard to the processing of your sensitive personal data or information, please contact at 1800-266-0786 or write us on support@electronsremart.com.

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