Privacy Policy
We value the trust you have placed in Electronsremart (EM) and its affiliates/service partners and therefore we believe in keeping the highest standards for maintaining privacy of secured transactions and customer information. We follow the below-mentioned practices for gathering information and dissemination of the same, which policy is subject to change at any time without notice and therefore, the customers must review this policy periodically in order to be aware of any changes. EM & its website www.electronsremart.com ("Website") are committed to provide the privacy and follow all the essential steps to safeguard the sensitive personal data or information of user/customer shared by him during the registration/transaction with us. This is in compliance with the prevailing Information Technology Act, 2000 (hereinafter referred as the "IT Act") and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 made under the said Act.
Applicability of the Privacy Policy This Privacy Policy applies to www.electronsremart.com and its employees staff and team members who collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, sensitive personal data or information of users/customers. Personal Data or Information we collect about you, purpose of collection, storage and usage of such data or information, to whom such data or information may be disclosed / transferred and how we protect your privacy.
Collection of Personally Identifiable and Demographic Information: We collect personally identifiable and demographic information when you:
Create an account with EM or in the process of registration or during the course of any transaction or you place an order for purchase of the products to EM or on its website. You can browse some sections of our website without being a registered member but certain activities like placing an order do require registration, which requires the said Personal information. Use of our services including our website of Electronsremart. Request for quotes, support, information or access to our information including information related to products and services. Download content, software or a software update from our website; Subscribe to newsletters, promotional emails, alerts, updates or other materials etc. Register yourself for any contest, seminars, webinars or other contents or offers. Fill in the details for "Contact us" segment. "Personally Identifiable and Demographic Information" includes but not limited to; your full name including your First and Last name, password stored in an encrypted format, email addresses, mobile phone numbers and contact details, photographs, bank account, your home address, correspondence/communication address, ZIP/Postal code, demographic data like your age, gender, occupation, date of birth, education, address, your interest and preferences and opinions about our products/services or website, number of times you have visited/accessed to our website or any page of the website, items/products bought by you, loyalty points, notifications etc.
Reasonable Use of the collected Data/Information: We may use your personal or demographic data to send various offers to you based on your previous orders and your interests or to provide the services you request. We shall however provide you an option to opt-out; in a manner more particularly mentioned in clause 10 of this policy; to the extent we use your personal information to provide marketing services to you.
We may use your personal information to resolve disputes; troubleshoot problems; to help in promoting a safe service; collect dues owed; to measure consumer interest in our products and services, to inform you about online and offline offers, products, services, and updates; to customize your experience; to detect and protect us against error, fraud and other criminal activity; to enforce our terms and conditions; and as otherwise described to you at the time of collection.
Disclosure of transfer or sharing your Sensitive Personal Data: We will disclose or transfer your Personal or Demographic Data or Information in accordance with this Policy and as per the applicable legal requirements. Your Personal/Demographic Data or Information will be disclosed or transferred, as may be required from time to time, as follows:
Internal: (i) to/between/amongst Employees or team of Electronsremart responsible to process the data for business purpose. To a Third Party: including our affiliates/service partners/logistics partners/Call centers working closely with or for or on behalf of or hired by us for improvement or enhancement or development or expansion of our business which includes but not limited to making welcome calls to customers or obtaining opinions from customers about our services or reviewing performance etc. For Legal Requirements: including but not limited to government agencies, entities or as may be required under law and/or statutory authorities.
Security Practice, Storage of Sensitive Personal Data: We, including our affiliates/associates/service partners & our website have stringent security measures in place to protect your personal/demographic data or the loss, misuse and alteration of the same information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information comes under our possession, we adhere to the strict security guidelines to protect it against unauthorized access.
You can contact and complain in case of any discrepancies or grievances with regard to the processing of your sensitive personal data or information, please contact at 1800-266-0786 or write us on support@electronsremart.com.
